These Terms and Conditions (the “Terms”) govern your use of the website exelloindia.com (the “Website”). The Website is owned and operated by Exello India (“Company”, “we”, “our”, “us”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

For the purposes of these Terms:

• “Content” means all text, images, product details, specifications, videos, and other materials available on the Website.

• “User” means any individual or business accessing or using the Website.

• “Products” refers to industrial tools, equipment, and related items listed on the Website.

• “RFQ” (Request for Quotation) means a request submitted by users for bulk or custom pricing.

By using this Website, you confirm that you have read, understood, and agreed to these Terms and Conditions.

To access certain features (such as placing orders or submitting RFQs), you may need to create an account.

You agree to:

• Provide accurate and complete information

• Keep your account details updated

• Maintain confidentiality of your login credentials

You are responsible for all activities under your account. Any unauthorized use must be reported immediately.

• All product images are for reference purposes only

• Specifications, pricing, and availability may change without notice

• Some products may be subject to minimum order quantities

We strive for accuracy but do not guarantee that all information is error-free.

• Prices are listed in INR (₹) unless stated otherwise

• GST and applicable taxes will be added as per Indian laws

• Orders are confirmed only after successful payment or approval

• For RFQ orders:

• Final pricing may differ from listed prices

• Orders are confirmed only after formal quotation approval

• We reserve the right to:

• Cancel or refuse orders

• Limit quantities

• All Content on the Website is protected by intellectual property laws.

• You may not:

• Copy, reproduce, or distribute content

• Use content for commercial purposes

• without prior written permission from Exello.

• Users may submit reviews, feedback, or other content.

• By submitting content, you:

• Grant Exello a non-exclusive, royalty-free license to use it

• Confirm that you have rights to share it

• Confirm it does not violate third-party rights

• The Website may contain links to third-party websites.

• Exello is not responsible for:

• Content

• Policies

• Practices

• of such external websites.

• Delivery timelines depend on product availability and location

• Shipping charges will be calculated at checkout

• Delays may occur due to logistics or supplier issues

• Returns are accepted only for damaged or incorrect items

• Must be reported within 48 hours of delivery

• Products must be unused and in original packaging

• Warranty (if applicable) is provided by the manufacturer.

• We reserve the right to suspend or terminate your access to the Website at any time without prior notice.

• To the fullest extent permitted by law, Exello shall not be liable for:

• Indirect or consequential damages

• Loss of business or profits

• Damages due to misuse of products

• The Website is provided on an “as is” and “as available” basis.

• We do not guarantee:

• Accuracy

• Completeness

• Availability

• of the Website or its content.

• These Terms shall be governed by the laws of India.

• Jurisdiction: [Add City – e.g., Vadodara / Delhi]

• If any provision is found invalid, the remaining provisions will remain in effect.

• No waiver shall be valid unless in writing and signed by the Company.

• We may update these Terms at any time.

• Continued use of the Website means you accept the updated Terms.

• For any queries:

• Email: support@exelloindia.com

• Phone: +91-90990 16656